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Mental health counsellors & psychotherapists should be recognized by their professional title

Posted September 19, 2017
YWCA Calgary - Clinical Supervisor, Counselling and Personal Development – 1.0 FTE (Daytime)



Position title

Clinical Supervisor, Counselling and Personal Development – 1.0 FTE (Daytime)

Competition Number


Reports to

Manager, Counselling and Personal Development

Area of work

Counselling and Personal Development



The YWCA, Calgary is the largest and longest serving women’s organization in Calgary. Through its more than 106 year history, the organization has touched tens of thousands of lives and evolved its programs to meet the changing needs of women in the community. The YW offers a continuum of service for women, and their families, who are struggling with poverty, homelessness, family violence and isolation.


The common purpose of all employees of the YW Calgary includes a responsibility to carry out the Mission and Vision of the organization.


YWCA staff is expected to work professionally, with a caring approach, adhere to our Code of Conduct and with a belief that things will get better. Demonstrate continuous improvement, collaboration and purpose in their work; have excellent communication skills; and demonstrate thoughtfulness in decision making. As a learning organization YW staff are also expected to continuously develop professionally and personally.



The Clinical Supervisor of the Counselling and Personal Development (CPD) program works with the Program Manager to offer effective clinical services.  The Clinical Supervisor oversees the day to day operations of the Counselling and Personal Development department.  The clinical supervisor supervises and promotes the clinical capacity of the assigned staff and promotes practice aligned with the principles of the YWCA Practice Framework. Under the direction of the Program Manager, this role is responsible for program development and evaluation.


Key accountabilities:

  1. Service Delivery
  2. Administration
  3. Professional Development
  4. Organizational Commitment


Detailed Responsibilities and Accountabilities


  1. 1.      Service Delivery: Clinical treatment and support 


Outcome: CPD staff provide quality treatment and support services to women, children, youth, men, and families who have experienced family violence, based on best practices.  

Indicator:  Regular supervision of clinical staff and practicum students; staff implementation of organization and program policies and procedures, and professional standards; and practice aligned with the standards of the AB Freedom of Information and Privacy Act.


  • Monitor and coordinate clinical services (individual, family, and group counselling), including intake, assessment, treatment, and evaluation.
  • Provide clinical supervision of clinical and group facilitation staff, including identification and resolution of ethical, clinical, and systemic issues; supervisees’ ongoing professional development; and adherence to organization and program policies and procedures, and professional standards.
  • Engage in live-supervision with staff on a regular basis.
  • Provide administrative supervision including caseload management, documentation, reporting, and other related issues.
  • Contribute to performance reviews of supervisees and other staff.
  • Work collaboratively with community partners towards effective coordination of service for clients.
  • Provide direct clinical work with clients, including crisis intervention and safety planning, as required.
  • Participate in staff recruitment and orientation.
  • Participate in practicum student selection and training.
  • Provide clinical supervision of graduate level practicum students and/or volunteers, as required.
  • Participate in the program development and enhancements undertaken to align with the vision, mission, and practice framework of the YW.
  • Participate in and run group sessions on a regular basis.
  • Support collaborative clinical practice across YW programs.
  • Provide clinical consultation on relevant clinical issues agency-wide, at the request of the program manager.


  1. 2.      Administration:


Outcome: Client information is recorded accurately, objectively, and appropriately in the electronic and paper files. Monthly and annual reporting fulfills funders’ and agency requirements.

Indicator: Current, accurate documentation in electronic and paper files; appropriate pre and post questionnaires and scales completed on 95% of clients; accurate and timely monthly and annual reports; and adherence to the YW privacy standards.


  • Review and prioritize referrals and manage waitlists.
  • Routinely audit client files for quality and adherence to policy.
  • Analyze program-related data for quality improvement and funder reporting. 
  • Complete monthly and annual reports as required.
  • Utilize the electronic appointment reminder when scheduling clients.
  • Maintain appropriate clinical records.
  • Provide program manager with regular and timely updates regarding staff or emerging issues.


  1. 3.      Professional Development:


Outcome: Competent and ethical clinical services provided to all clients while maintaining professional competence. 

Indicator: Ongoing membership with relevant, professional regulatory body; clinical practice aligned with relevant best practices.


  • Adhere to the YW Calgary Organization Code of Conduct
  • Follow the YW Calgary Personnel Policy Handbook 2016
  • Follow the Code of Ethics and Standards of Practice of the relevant, professional regulatory body
  • Role model professional behaviour for all clinical staff.
  • Follow the Code of Ethics and Standards of Practice of the relevant, professional regulatory body. 
  • Participate in regularly scheduled, clinical supervision with program manager.
  • Facilitate regularly scheduled, group consultation with clinical staff.
  • Participate in and/or facilitate YW in-service presentations and case consultations, as appropriate.
  • Develop and implement annual, professional development plan and applies learning to practice. 
  • Attend training, conferences, and seminars to support increased supervisory capacity and program development, as identified in learning plan.
  • Stay current with the literature and the trends in family violence, child development, parenting research, and children with vulnerabilities, nationally and internationally specifically as it relates to individual programming for children and parents


  1. 4.      Organizational Commitment:


Outcome: Service delivery aligned with YW Calgary’s vision, mission, and practice framework.

Indicator:  Participation in CPD staff and planning meetings, and relevant organization planning events; active involvement with volunteers and students in the implementation of program goals, as appropriate.  


  • Actively promote the vision and mission of the YW Calgary.
  • Participate in present and future planning efforts.
  • Engage in and promote the implementation of the YW Calgary Practice Framework.
  • Promote the CPD staff participation in CPD program meetings, YW town hall meetings, and annual general meeting.
  • Lead staff in the implementation of program development and enhancements.
  • Establish and maintain effective working relationships with YW Calgary staff, volunteers, and students.
  • Assist with training, support, and recognition of volunteers and students.



  • Graduate degree in psychology or social work (with a specialization in clinical practice) required.
  • Registration (and good standing) with relevant professional association.
  • Minimum 5 years of counselling experience; and a minimum 3 years of clinical supervisory experience.
  • Specialist skills in working with women and children who have experienced domestic violence.
  • Experience with individual, group, and family intervention.
  • Advanced level understanding of mental health (psychiatric) disorders.
  • Working knowledge of the impacts of abuse, violence, and trauma on people across the lifespan; violence- and abuse-recovery; crisis intervention; and problematic substance use and its intersection with mental health and traumatic stress.
  • Training and experience in treatment options such as EMDR, DBT, mind/body therapies, and post-modern platforms such as Solution-Focussed Brief Therapy, narrative therapy, motivational interviewing, strength base approach, and process therapy preferred
  • A valid driver’s license and a reliable vehicle is required, as meetings with program partners, clients, and funders may be in the community or at other YWCA of Calgary locations
  • Working knowledge and experience delivering indicated treatment/intervention for the populations served by the YW.
  • Ability to create an environment of trust, respect, creativity, and safety for clinical growth and excellence.
  • ASIST (Applied Suicide Intervention Skills Training) required
  • 37.5 hour work week, flexible hours from 9:00am to 9:00 pm, Monday to Friday, inclusive of a minimum of 1- evening per week or a Saturday shift (when required). 



Please include job number in the subject line of your email and forward cover letter (including salary expectations) and resume to:



YW Calgary

320 5th Ave SE Calgary, AB  T2G 0E5


No phone calls please.  Thank you for your application, only individuals selected for an interview will be contacted.


Deadline: Until suitable candidate is found 










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Posted September 13, 2017
Red Deer College - Counsellor


Red Deer College is Hiring a Counsellor - Personal and Career Focus.


As the successful candidate, you will have an awareness of the developmental needs and counseling concerns presented by a diverse post-secondary student population. You will provide counselling services to Red Deer College students and prospective students, with a primary focus on personal and career counselling. In addition to providing individual counselling, you will plan and provide workshops, develop outreach and psychoeducational activities and liaise with diverse internal and external stakeholders. As part of an integrated service team, you will provide risk assessment, crisis intervention and referral, on an as-needed basis. You will participate in regular group and individual supervision and case consultations.


For more information about this position or to apply, please visit Red Deer College`s Employment site and click on Faculty

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Posted August 8, 2017
Catholic Family Service - Supervisor (Clinical & Program) Calgary


Catholic Family Service (CFS) is all about building strong families. Our programs and services are designed to help people prevent or work through issues like marital problems, family breakdown, trauma and abuse. Our work is driven by compassion, regardless of our clients’ religion, where they’ve come from or what they’ve been through.

At CFS, we embrace new ideas and value “humanity above all else.” We pride ourselves on living our values every day, and on being a kind and supportive environment in which to work, volunteer and study. In fact, 97% of our employees describe CFS as a good place to work and participate. If you share our values and can offer unparalleled professional service to our clients, please consider joining our team.


The Position:

Title: Supervisor (Clinical & Program)

Job Type: Full time

Catholic Family Service is seeking an innovative individual to be responsible for clinical, administrative, program and agency leadership across programs at Louise Dean Centre, specifically in supporting a culture of quality service provision. Catholic Family Service at Louise Dean Centre is a partnership with Calgary Board of Education and Alberta Health Services to provide educational, health and counseling/social supports to pregnant and parenting teens and their families.

Together with the other supervisor, the team has an important role in the leadership and management of Counselling & Social Support Services at the Centre. This role is integral to a self-starter who possesses strong clinical, interpersonal, program development and data quality improvement skills. The Supervisor reports to the Managing Director of Catholic Family Service at Louise Dean Centre and participates on divisional and agency wide leadership teams and committees.

Qualifications Required:

  • Graduate degree in Social Work,/Psychology required
  • Eligible and in good standing with professional governing body
  • Authorized to perform psychosocial interventions is an asset
  • Be familiar with laws, statutory policies and community resources affecting pregnant adolescent
  • Experience with quality assurance processes
  • Strong team work skills and willingness to learn; along with a growth mind set
  • Leadership, organizational, counselling & community collaborative skills
  • Highly organized with effective time management skills
  • Prior Experience in provision of clinical supervision, program development and administrative competencies

How to Apply:
E-send your cover letter and resume to:
Sherry Hiebert-Keck, Managing Director, Louise Dean Centre

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