Toll Free: 1-888-424-0297 | Local: 780-424-0294

Information and Resources for the Pandemic


Indigenous Health Cultural Support

In response to an increasing need for additional cultural supports to patients, health facilities, staff, and community members, a new toll-free phone line can be utilized by all Alberta zones.

An indigenous Health Coordinator will be available to answer incoming calls for requests such as prayer, one-on-one talking/listening/emotional support, Cree translation, and connection to resources.

The hours of operation are Monday, Tuesday, Thursday, and Friday 4:00 p.m.-8:00 p.m.

*Please note this service is not available on Wednesdays.

Toll-free number is: 1-855-735-6766

Together all

An online, peer-to-peer mental health support network that empowers all Albertans aged 16+ 24/7.

Togetherall_InteractivePDF_Alberta_2020 Togetherall_Alberta_A5Flyer_2020 Co-Branded QA_Togetherall_Aug2020

Taking Leadership during the COVID-19 Pandemic

Alberta psychologists have an opportunity to take leadership during this time. PAA has resources to support you.

Download your Psychological-Coping-Pandemic-2020 infographic!

Download your Nurses-Psychological-Coping-Infographic

More Support

AHS Mental Health Helpline – 24/7, toll-free: 1-877-303-2642

AHS Toll free Crisis Line/Distress Centres – for 780 area code: 1-800-482-4357; for 403 area code: 1-800-784-2433

More Alberta Health Services helpline numbers here

Kids Help Phone Crisis Line: 1-800-668-6868

Salvation Army Crisis Line: 780-429-0230

Indigenous Health Cultural Support Line:

Togetherall: an online, peer-to-peer mental health support network that empowers all Albertans aged 16+ 24/7.

CMHA Distress line – 24/7: 780-482-4357

CMHA Rural Distress Line: 1-800-232-7288

Canada Suicide Prevention Service (CSPS) – 24/7, English & French: 1-833-456-4566

First Nations & Inuit Hope for Wellness Help Line – 24/7: 1-855-242-3310

Canadian Indian Residential Schools Crisis Line: 1-866-925-4419

Trans LifeLine: 1-877-330-6366

In-Person Practice

  • APA guidance about resuming in-person psychological services HERE
  • APA, sample informed consent for in-person services during COVID.  It can be modified for your practice and to use your letterhead.
  • In-Person Psychology Service Delivery Checklist



SunLife Insurance

BMS Insurance

Telus eClaims

  • eClaims can now be used for virtual services.  More information here
  • Submitting Claims for Virtual Services with eClaims

Examples of Access Advocacy in relation to Extended Health Insurance Providers

Canadian Psychological Association

Association of State & Provincial Psychology Boards

PAA thanks Réseau Santé Albertain for these translations!

American Psychological Association (APA) resources

US National Register of Health Service Psychologists

Professional Convention Management Association resources